Terms & Conditions
Welcome to Aamr Pali Ethnic. This website is operated by Akshya Marketing And Consulting. By accessing this website or placing an order, you agree to the following Terms & Conditions.
1. Business Information
Business Name: Akshya Marketing And Consulting
Website: Aamr Pali Ethnic
Phone: +91 9355767699
WhatsApp: +91 9355636677
Email: aamrpalli9@gmail.com
Customer Support: Monday–Sunday, 9 AM–9 PM
Business Address: WZ-27, Shop No. 1, Jwala Heri Market, Paschim Vihar, Delhi, West Delhi – 110063, India
The above contact information should remain consistent across the website and Merchant Center. Google recommends that merchants clearly display their legal business name, physical address, phone number and email address.
2. Website Use
This website is intended for lawful browsing and purchasing of products.
You agree not to:
- Use the website for unlawful or fraudulent activities.
- Attempt to interfere with the website's security or functionality.
- Upload or transmit malicious software, viruses or harmful code.
- Attempt to gain unauthorized access to the website or its systems.
- Copy or reproduce website content without permission.
We may restrict access to the website where reasonably necessary to prevent misuse or protect our customers and services.
3. Product Information
We make reasonable efforts to provide accurate product names, descriptions, images, colours, sizes and other product information.
Actual product colours may vary slightly depending on the customer's device or screen settings.
Product availability is subject to stock availability.
If a product becomes unavailable after an order is placed, we will inform the customer and provide an appropriate resolution, including cancellation and refund where applicable.
4. Product Prices
All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time. However, the price applicable to an order that has been successfully placed will not be changed after the order is confirmed, except where required to correct an obvious pricing or technical error or as otherwise permitted by applicable law.
Any applicable shipping charges will be displayed before the customer completes the purchase.
5. Orders and Order Acceptance
When you place an order, you are requesting to purchase the selected products.
An order confirmation may be sent to the contact details provided during checkout.
We reserve the right to cancel or decline an order where:
- The product is unavailable.
- There is an obvious pricing or technical error.
- The customer has provided incorrect or incomplete information.
- We reasonably suspect fraudulent or unauthorized activity.
- Delivery to the provided location is not serviceable.
If payment has already been received for an order that is cancelled by us, the applicable refund will be processed according to our Return & Refund Policy.
6. Payment
Customers can use the payment methods made available during checkout.
For prepaid orders, payment must be successfully completed before the order is processed.
If Cash on Delivery or another payment method is available, the applicable conditions will be displayed during checkout.
Payment information is processed through the applicable payment service provider. Customers should not share payment credentials with anyone claiming to represent the business.
7. Shipping and Delivery
Orders are shipped according to our Shipping Policy.
The Shipping Policy explains:
- Order processing time.
- Dispatch timeframe.
- Estimated delivery period.
- Applicable shipping charges.
- Delivery serviceability.
- Tracking information.
- Possible delivery delays.
Customers are responsible for providing a complete and accurate delivery address and contact information.
For complete shipping information, please refer to our Shipping Policy.
8. Cancellation
Orders may be cancelled before the product is shipped, subject to the applicable cancellation conditions.
Once an order has been shipped, cancellation through the website may no longer be available.
For further details, please refer to our Return & Refund Policy.
9. Returns, Exchanges and Refunds
Returns and exchanges are available only for products that are eligible under our Return & Refund Policy.
The applicable return period, eligibility requirements, return method, charges and refund process are explained in the Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
The Return & Refund Policy is accessible through the website footer and relevant product pages.
Google recommends that return/refund information clearly explain the applicable timeframe, requirements, return method, fees and refund process and remain consistent across the website and Merchant Center.
10. Damaged, Incorrect or Missing Products
If a customer receives a damaged, incorrect or incomplete product, they should contact customer support as soon as possible.
The customer may be asked to provide:
- Order number.
- Product details.
- Description of the issue.
- Photographs or other information required for verification.
The request will be reviewed and resolved according to the applicable Return & Refund Policy.
11. Promotions and Discounts
Promotional offers, discounts and coupon codes are subject to the conditions displayed with the respective offer.
Where applicable, promotions may have:
- A validity period.
- Eligible products.
- Minimum order requirements.
- Coupon requirements.
- Product exclusions.
- Other applicable conditions.
Promotional prices and discounts displayed on the website should accurately represent the applicable offer.
12. Website Information
We make reasonable efforts to keep the information on the website accurate and updated.
If an unintentional technical, typographical or product-information error occurs, we will take reasonable steps to correct it.
Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.
13. Intellectual Property
The website's text, product images, logos, graphics, design, layout and other content may be owned by or licensed to Akshya Marketing And Consulting.
You may not reproduce, copy, modify, distribute or commercially use such content without prior permission, except where permitted by applicable law.
14. Third-Party Services
The website may use third-party service providers for services such as:
- Payment processing.
- Shipping and delivery.
- Website analytics.
- Communication.
- Other services required to operate the online store.
Third-party services may be subject to their own applicable terms and policies.
15. Customer Support and Complaints
For questions, complaints, order issues or other concerns, customers can contact:
Akshya Marketing And Consulting
Phone: +91 9355767699
WhatsApp: +91 9355636677
Email: aamrpalli9@gmail.com
Support: Monday–Sunday, 9 AM–9 PM
Address: WZ-27, Shop No. 1, Jwala Heri Market, Paschim Vihar, Delhi, West Delhi – 110063, India
We will make reasonable efforts to review and resolve customer concerns.
16. Privacy
Customer information is handled according to our Privacy Policy.
The Privacy Policy explains how information may be collected and used for purposes such as order processing, payment, delivery, customer support and website operations.
17. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
18. Dispute Resolution
Customers are encouraged to contact our customer support team first regarding any complaint or dispute.
We will make reasonable efforts to resolve customer concerns directly.
If a dispute cannot be resolved through customer support, it may be addressed through the appropriate legal or dispute-resolution mechanism available under applicable law.
Jurisdiction: [Confirm and insert the actual city/state jurisdiction applicable to the business.]
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, services, business practices or applicable requirements.
Updated terms will be published on this page with the applicable effective date.
Changes will apply prospectively and will not alter the terms of orders that have already been successfully placed, except where required by applicable law.
20. Acceptance of Terms
By accessing the website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.